Terms of service

Welcome to Morticia. These Terms of Service ("Terms") govern your use of our website and services. By accessing or purchasing from our store, you agree to be bound by these Terms.

Please review the following sections carefully:

1. Account Terms

  • To place an order, you may be required to create an account or provide valid customer information.

  • You are responsible for maintaining the confidentiality of your account credentials and password.

  • You agree to provide current, complete, and accurate purchase and account information for all transactions made at our store. We reserve the right to terminate accounts that provide false or misleading information.

2. Pricing and Payment

  • All prices displayed on our website are listed in PKR and are inclusive or exclusive of applicable taxes as indicated at checkout.

  • We reserve the right to change prices for our products at any time without prior notice.

  • Payment must be made through our authorized payment gateways at the time of order placement. scriptions

  • We attempt to be as accurate as possible with our product images, colors, and descriptions. However, we do not warrant that product descriptions or other content are completely error-free, accurate, or reliable due to digital display variations.

  • We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction.

4. Order Acceptance

  • Receipt of an order confirmation email does not signify our acceptance of an order or confirmation of an offer to sell.

  • We reserve the right, at our sole discretion, to refuse or cancel any order for any reason, including product unavailability, errors in pricing or product information, or suspected fraudulent activity. If your order is canceled after your payment is processed, a full refund will be issued to your original payment method.

5. Shipping and Delivery

  • Orders are processed and shipped within  e.g., 2-3 business days. Estimated delivery timelines will be provided at checkout depending on your location within India.

  • While we strive to meet all delivery timelines, Morticia is not liable for delays caused by third-party courier services, severe weather, or unforeseen logistical disruptions.

6. Returns and Refunds

  • Returns and refunds are governed by our official Return Policy. Eligible items can be returned within our specified timeframe, provided they are unworn, unaltered, and in their original packaging.

  • To initiate a return or dispute, please contact our support team at morticiapk@gmail.com.

7. Prohibited Uses

You are strictly prohibited from using the site or its content:

  • For any unlawful purpose or to solicit others to perform unlawful acts.

  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others.

  • To transmit viruses, malware, or any other type of malicious code that could damage the functionality of the service.

  • To collect or track the personal information of other users.

8. Limitation of Liability

  • In no case shall Morticia, our directors, officers, employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages of any kind arising from your use of our service or any products procured using the service.

9. Governing Law

  • These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Pakistan.

Questions & Contact Information

If you have any questions about these Terms of Service, please contact us at morticiapk@gmail.com.